Hassle free Travel
FlySecure is a membership programme of APAI Pvt Ltd. It’s a non-profit organization that dedicates itself to the welfare of the passengers and the betterment of the aviation industry in our country.
FlySecure invites membership from all passengers, be it domestic or international flyers.
To transform India into a premier civil
aviation leader by providing a
world class air passenger experience and
setting new standards of service excellence.
our objective is to :
create an efficient, accountable and transparent air travel system in India
Ensuring the rights and safety of air passengers
As per the provisions of The Carriage by Air Act, 1972, the Airline is obligated to pay the passengers compensation in case of damage, loss or delayed baggage
In case of delay of more than 24 hours, the passengers must be provided hotel accommodation free of charge with transfers, complimentary meals and refreshments subject to terms and conditions
Passengers can ask their airline for assistance to meet their particular needs and convenience without any additional expenses as per the prevailing terms
Monetary compensation must be provided in case of cancellation of fights. Compensation depends on the prevailing terms
In case the passenger is denied boarding because of instances like overbooked flight, he/she must be provided compensation under certain conditions
Passengers must be clearly informed about the refundable amount that would be issued upon the cancellation of ticket